Theft, physical assaults, and tragic events such as the 2017 Las Vegas shooting at the Mandalay Bay Hotel have pushed hospitality and entertainment industry executives to identify more effective ways to deter crimes and preempt violence on their properties. The more we know and understand about perpetrators and how they plan their attacks, the better we can manage security to predict these types of events.
Hotels and entertainment venues have responded with various measures, including additional security staff in and around the property, adding video cameras, installing more sophisticated access control systems, and even implementing security theatre. While these measures are helpful, the associated costs don’t necessarily provide the highest overall return on investment.
The missing element in these solutions is centralized management capabilities and integrated data, which provide analytics that better predict potential criminal and violent acts, and enable staff to respond more quickly.