Though once seen as a siloed department within the enterprise, the IT team has now become a critical component and resource when it comes to the implementation of cloud-based security infrastructure. So much so that at times, the lines between the two departments have blurred, propelling more traditional security integrators to become entrenched in the best practices and protocols that IT leaders tout.

While the latest technology developments, including the Internet of Things (IoT), networked devices, remote monitoring, etc., provide numerous benefits to an organization, they can also bring complex technological challenges that can be mitigated with the help of IT specialists alongside traditional security integrators.

The inherent value of an IT team is that they’re already there. These professionals are likely well-versed in the ins and outs of their companies’ current computer and technology setup. This background information is crucial for addressing any concerns that may arise, especially in cases where a new system or system update is being deployed across the organization.

However, in the event that a small- to medium-sized business (SMB) does not possess a robust IT department or lack IT support completely, the highly regarded Software-as-a-Service (SaaS) model comes with the added benefit of IT specialty. Specifically, for a company that leverages the cloud with managed service, the integrator can provide the necessary IT direction and assistance in the same manner that an in-house team would.

Regardless of where it’s coming from, the IT element must be incorporated into a networked system. Because today’s services are about more than just physical devices, they’ve become susceptible to cyber vulnerabilities that can be best understood by those that are experts in the behind-the-scenes operations and protocols.

From the beginning to the end of a cloud implementation, and into the future thereafter, IT personnel can be on the lookout for any holes or gaps that may leave the system open to vulnerabilities. They can also ensure that the proper techniques are followed when it comes to strengthening cybersecurity, such as updating passwords, encrypting data to the cloud, automatically installing software patches and more.

IT also comes into consideration when you think about the various devices and sensors that must be integrated through a cloud-based platform. The role of IT has shifted to where this level of collaboration now focuses more on data integration through cloud applications, with the goal of extracting the most relevant information for intelligent decision-making. IT teams can identify the right methods for achieving this convergence in an efficient and cost-effective manner.

The contribution, impact and responsibility of IT professionals is certainly changing before our eyes, but it will never become obsolete as long as organizations are using the cloud. Whether by way of a company’s own experts or through a SaaS model, IT specialists can deliver the insight and knowledge necessary to establish safe and effective security and business operations.

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